Heeros Support
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Activity overview
Latest activity by Heeros Support-
Heeros Support created an article,
PSA customer support not available Nov 29 afternoon and Dec 6
On Friday, November 29th, 2024 PSA customer support is not available in the afternoon. Customer support is available via email and chat (for admin users) in the morning between 9-11 am (EET). On ...
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Heeros Support created an article,
Version update 20.11.2024
We updated Heeros PSA to a new version on Wednesday 20.11.2024. Here's what was fixed and improved: New Modules for New Reports We’re excited to introduce three new modules to the new reporting too...
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Heeros Support created an article,
NOTE: Maintenance break in sending sales invoices to Talenom, Nov 21-22 night
This service release concerns our customers using the Talenom integration for sending sales invoices. According to information received from Talenom, they will be conducting maintenance work from...
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Heeros Support created an article,
Version update 13.11.2024
We updated Heeros PSA to a new version on Wednesday 13.11.2024. Here's what was fixed and improved: Dashboards Non-billable hours are no longer shown as part of the billable material on dashboards...
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Heeros Support created an article,
Version update 06.11.2024
We updated Heeros PSA to a new version on Wednesday 06.11.2024. Here's what was fixed and improved: Time Tracking The VAT% used when adding products or scheduled invoices through the hour entry sl...
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Heeros Support created an article,
NOTE: Maintenance break in sending sales invoices to Talenom Nov 5, 8pm - 12am (midnight)
This service release concerns our customers using the Talenom integration for sending sales invoices. According to information received from Talenom, they will be conducting maintenance work on N...
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Heeros Support created an article,
Freelancer users
Hour and Cost Management Flexible Work Between Companies Reporting Permission Management Licenses In PSA, there are two user types: regular user and freelancer. Freelancers are external workers g...
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Heeros Support created an article,
Customer support not available Oct 24
Heeros PSA customer support is not available on Thursday, 24th of October 2024. This applies to both chat and written support requests. On Friday, the opening hours will be back to normal.
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Heeros Support created an article,
Version update 09.10.2024
We updated Heeros PSA to a new version on Wednesday 09.10.2024. Here's what was fixed and improved: Projects Adding teams to account or project teams now works correctly when team information is e...
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Heeros Support created an article,
SERVICE BREAK: Wed Oct 16, 6 pm - 12 (midnight)
We will be performing updates to our backend systems on Wednesday, October 16, 2024, between 6:00 PM and 12:00 (midnight). Please note that this will cause a service break, so Heeros PSA can not be...