By defining one internal project as a travel hours project in the settings, you can track travel time that does not accumulate hour balance. This can be useful if your team travels a lot and you are looking for ways to stop the travel time from exceeding the daily work hours limit and affecting the user's work hour balance.
For example, if the daily work hour expectation for a user is 7.5h/day, they work 6 hours on project-related work and require 6 hours for project-related commute, this would usually be tracked as 12h, i.e 4.5 hours in the hour balance. However, if the travel hours are tracked to the travel hours project, they will not affect the hour balance.
Permissions: Admin (settings) / Time Tracker (time tracking)
PSA plans: All
Defining a travel hours project in settings
- Create an internal project for tracking travel hours.
- Go to Settings > Feature settings > Time management > Travel hours.
- Select the project created for travel hours. Then you can inform your team to track travel hours to this project.
Tracking hours to a travel hours project
Tracking hours to a travel hours project is done exactly the same way as to any other project, see instructions here.
In time tracker calendar view this kind of time entry has dotted lines at the top and a little car icon to indicate it as travel hours.