Learn how to give your employees' access to view contact details of all other Heeros PSA users or employees.
Content
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View user/employee information or contact details
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Provide access to user details
Description
As an admin, you already have access to all Heeros PSA users and their contact details. You can also provide this access to other Heeros PSA users as well.
Permissions: Users
How to access employee/user details
All employees who have access to Heeros PSA will be listed on the Users page. These details are visible to the Admin by default. To view user details:
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Navigate to the Contacts feature from the Navigation sidebar
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Select Users
How to provide user info access to other employees
As an admin, you can let users view the contact details of other employees/Heeros PSA users. To provide this access to an user:
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Navigate to your profile on the top right corner
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Click on Settings
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Navigate to User Management
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Select Permissions
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Navigate to Users
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Select an individual or group from the dropdown to grant permission
Click permissions to learn more about user's permission management.